Has Uber Forced Taxi Drivers to Step Up Their Game?

Has Uber Forced Taxi Drivers to Step Up Their Game?

By Scott Wallsten

Published in The Atlantic on July 9, 2015

During a taxi ride late one night a few years ago, a cabbie started berating me for asking him to drive the 25 minutes from downtown D.C. to my home in Maryland. At the time, I thought to myself, At least he took me. In the past, some drivers had simply refused. And, like many other cab riders, I came to expect that his cab’s credit-card machine would be mysteriously “broken” when it came time to pay.

All that has changed. Nowadays, with a few taps on my phone, an Uber or Lyft pulls up, takes me where I need to go, and then automatically charges my credit card and emails me a detailed receipt. While taxis used to face little competition for on-demand point-to-point transportation, today they find themselves in a cutthroat business. The number of taxi trips in New York City decreased by about 8 percent from 2012 to 2014, and one recent report found that Uber provides almost half of all paid rides in major U.S. markets.

Read more: http://www.theatlantic.com/business/archive/2015/07/uber-taxi-drivers-complaints-chicago-newyork/397931/

The Technology Policy Institute

The Technology Policy Institute is a non-profit research and educational organization that focuses on the economics of innovation, technological change, and related regulation in the United States and around the world. More information is available at https://techpolicyinstitute.org/.

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