Consumers Value Bandwidth and Latency, but Not as Much as You’d Think

Consumers Value Bandwidth and Latency, but Not as Much as You’d Think

Wallsten et. al. perform the first relative valuation of bandwidth and latency in new study

August 16, 2017 – Broadband consumers place a relatively high value on bandwidth enhancements at low speeds, but the incremental value consumers attach to such enhancements decreases rapidly as speeds increase. This is one finding of new research from TPI President Scott Wallsten and co-authors from Indiana University, PhD candidate Yu-Hsin Liu and Professor Jeffrey Prince, which helps shed light on consumers’ willingness to pay for various improvements in their broadband plans.

The authors also found that households moderately value reduced latency, willing to pay $8.66 per month to reduce latency from satellite to wired terrestrial levels.

Additionally, failing to account for latency increases measured willingness to pay (WTP) for download bandwidth, but has no effect on measured WTP for upload bandwidth or higher data caps.

The new research should be valuable to policy makers concerned with expanding broadband access, as it can help inform guidelines and targets for broadband criteria other than bandwidth. For example, the proposed rules for the FCC’s upcoming reverse auction for universal service funds weigh latency relative to bandwidth at least five times more than our results would suggest.

The new research is based on survey-based discrete-choice experiments that measure households’ WTP for three aspects of broadband: bandwidth (download/upload), latency, and data cap.

Distinguishing Bandwidth and Latency in Households’ Willingness- to-Pay for Broadband Internet Speed” is available on the TPI website.

Contact: Ashley Benjamin, 202-828-4405, [email protected]

The Technology Policy Institute

The Technology Policy Institute is a non-profit research and educational organization that focuses on the economics of innovation, technological change, and related regulation in the United States and around the world. More information is available at https://techpolicyinstitute.org/.

+ posts

Share This Article

View More Publications by

Recommended Reads

TPI Comments Warn FCC Space Licensing Reforms May Worsen Congestion Without Market Mechanisms

Press Releases

TPI Proposes Market-Based Auction to Consolidate Rural Carriers and Reduce USF Costs

Press Releases

Comments filed with the Federal Communications Commission in the Matter of Space Modernization for the 21st Century

Testimony and Filings

Explore More Topics

Antitrust and Competition 182
Artificial Intelligence 36
Big Data 21
Blockchain 29
Broadband 387
China 2
Content Moderation 15
Economics and Methods 37
Economics of Digitization 15
Evidence-Based Policy 18
Free Speech 20
Infrastructure 1
Innovation 2
Intellectual Property 56
Miscellaneous 334
Privacy and Security 137
Regulation 14
Trade 2
Uncategorized 4

Related Articles

Why Policy Experiments Never End: Constituencies Form Faster Than Evidence

CBRS in 2026: What Have We Learned? Panel Recap

Ambassador Steve Lang on WRC-27 and International Telecom Diplomacy

The Direct-to-Device Era: Panel Recap

2026 TPI Winter Spectrum Series: The Direct to Device Era

TPI Comments Warn FCC Space Licensing Reforms May Worsen Congestion Without Market Mechanisms

TPI Proposes Market-Based Auction to Consolidate Rural Carriers and Reduce USF Costs

Comments filed with the Federal Communications Commission in the Matter of Space Modernization for the 21st Century

Sign Up for Updates

This field is for validation purposes and should be left unchanged.